Privacy Policy
What this website collects, why we use it, and how to contact us about your information.
Effective and last updated: September 29, 2026
Who this policy covers
Eternal Loadstar Holdings LLC operates this website. In this policy, “Eternal,” “we” and “us” mean Eternal Loadstar Holdings LLC. We are responsible for the personal information collected through this website and its inquiry form.
This policy covers browsing this website, sending an inquiry and communicating with us about that inquiry. Separate products, venture websites and client systems may have their own privacy notices and agreements. This policy does not replace those notices.
Information we collect
You can read the website without creating an account. If you send an inquiry, we collect the details you choose to provide. The form identifies required and optional fields.
| Information | Examples and purpose |
|---|---|
| Contact details | Your name and email address; your company and phone number if you provide them. We use these to communicate with you. |
| Inquiry details | Your topic, project description and timing; optional budget, current tools, training needs or venture of interest. These help us understand your request. |
| Submission details | A reference number, submission time, request identifier and review status. These help us keep an accurate record and avoid duplicate submissions. |
| Source information | The page and contact link used, plus campaign labels present in the link you followed. These help us understand where an inquiry came from. The form does not save your complete browsing history. |
| Technical and security information | Our hosting provider processes information such as your IP address and network requests to deliver and protect the site. Our inquiry application uses a temporary, coded identifier derived from an IP address to limit abuse; it does not store the raw IP address in the inquiry database. |
What to leave out of an inquiry
Please do not submit passwords, payment-card details, government identification numbers, health records or other sensitive personal information. Share a general description of the work instead. Do not send another person’s personal or confidential information unless you have authority to do so.
If a project needs confidential material, contact us first so we can agree on an appropriate way to exchange it.
How we use information
The inquiry form does not automatically subscribe you to an email marketing list. The privacy checkbox acknowledges this notice; it is not consent to advertising or unrelated marketing.
The public inquiry form does not automatically send your message to an AI model. AI training and other services discussed on this website are separate offerings; any handling of project data should be agreed for that work.
Where a law requires a legal basis, the relevant basis depends on the activity: taking steps you request before a contract, our legitimate interests in answering business inquiries and securing the website, or compliance with a legal obligation. If we ask for consent for an optional activity, you can withdraw that consent without affecting earlier lawful processing.
- Understand and respond to your inquiry, including discussing a possible project or collaboration.
- Maintain inquiry records, follow up on the conversation and avoid duplicate submissions.
- Operate, troubleshoot and protect the website against misuse.
- Meet applicable legal obligations and establish, exercise or defend legal rights when necessary.
Who receives information
Our team and authorized administrators may access inquiry information to handle your request. We use Cloudflare to host and protect the website and to store inquiry information. If you email us, our email service also processes the message to deliver and store that correspondence.
Information may also be disclosed to professional advisers or authorities when reasonably necessary for legal obligations, a lawful request or the protection of rights. If information is transferred as part of a business reorganization or sale, it remains subject to applicable privacy obligations.
This website has no mechanism that sells inquiry information, shares it with advertising networks or uses it for cross-context behavioral advertising. We do not use the inquiry form to enroll you in marketing for our ventures.
Storage and retention
Before you send the form, your answers are held in the current page’s memory. Closing the popup may leave them available on that page; refreshing or leaving the page can clear them. The website does not save the draft in cookies or local storage. Your browser may separately offer autofill or restore a cached page.
Submitted inquiries are stored in our hosted database. Retention depends on whether the conversation is active, leads to a client relationship, or needs to be retained for a legal obligation or dispute. The inquiry system does not currently delete submissions automatically after a fixed period. You can contact us to request deletion or ask about a particular record.
Temporary abuse-prevention identifiers rotate by time window. Expired entries are cleaned up during later processing, rather than through a guaranteed deletion at an exact time. Hosting-provider logs and backups follow that provider’s applicable settings and retention practices.
Hosting and service providers may process information in countries other than your own. This website does not promise storage in a particular country. Contact us for information about processing locations or safeguards relevant to your request.
Your choices and privacy requests
You can choose not to complete optional fields or not to submit an inquiry. To ask for access, correction or deletion of information you have sent, email us from the address used for your inquiry where possible. A reference number and a brief description help us locate the record. Do not include an identity document in your initial email.
Depending on where you live and the law that applies, you may also have rights to receive a copy of your information, restrict or object to certain processing, withdraw consent, appeal a decision or complain to a privacy regulator. We will handle requests in accordance with applicable law, including any required response periods and exceptions.
We may need reasonable information to verify that a request is yours, or that a representative is authorized, before disclosing or changing a record. Some information may need to be retained for legal obligations or to protect rights. We will explain an applicable limitation. We do not penalize you for exercising a privacy right.
Cookies and tracking signals
The current website code does not set cookies or use analytics tags, advertising pixels or cross-site tracking tools. Hosting and security services may process technical data or use necessary technologies to deliver or protect the site.
The site does not change its behavior in response to a Do Not Track signal. Because this website does not use sale or advertising-sharing tools, a Global Privacy Control signal does not need to disable such tools here. If these practices change, the notice and any controls required by law must change with them.
Children’s information
This is a business services website, not a service directed to children under 13. Please do not submit personal information about a child through the inquiry form. If you believe a child has sent us information, contact us so we can review and address it.
Changes and contact
The date at the top shows when this policy was last updated. We will post revisions here and identify material changes with a website notice or direct communication when appropriate or required. A revised notice does not itself provide consent for a new use of information.
For questions about this policy or information held by Eternal Loadstar Holdings LLC, contact support@eternalloadstar.com with “Privacy” in the subject.